All SafeMate Appliance sales are Final and are not applicable for return or exchanges. Please order your SafeMate appliances carefully to insure that you purchase the products that work best for you. If you are unsatisfied with your purchase for any reason please contact us at Info@safe-mates.com. Please note: All sales are made “On-Line” and SafeMate products are not available via retail outlets at this time.

For your convenience, the SafeMate line of appliances are backed by a Full Five (5) year limited warranty against factory workmanship or material defects and covers expenses for all parts and labor should you experience a problem. At Hydromatic Technologies, we stand behind our products with a full money back guarantee if our product(s) fail to meet your expectations. The company will at it’s sole discretion reserve the right to make an exchange, refund, repair, or credit.

If you have any questions about our guarantee, please, email us at Info@safe-mates.com, or call us toll-free at [1-855-474-6029].